> For the complete documentation index, see [llms.txt](https://warecover.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://warecover.gitbook.io/documentation/message-templates-and-bulk-broadcasting/creating-templates/utility/order-details-utility-template.md).

# Order Details Utility Template

* \
  Go to **Channels → Template Manager** and click **Create Template**.
* Enter the **template name**, select the **language**, and choose **Category = Utility**.
* Select **Template Type = Order Details**.
* (Optional) Add a **header** (image, video, or document) or keep it none.
* Add the **message body** with variables such as:
  * Customer Name
  * Order ID
  * Product Name
  * Amount Paid
  * Order Date
  * Delivery Address
* Provide **example values** for all variables.
* (Optional) Add a **footer** if required.
* Configure additional details if needed:
  * **Order expiration time** (enter 0 if not required)
  * **Tax configuration**
  * **Shipping configuration**
  * **Discount configuration** (flat amount or percentage)
* Use **Preview** to review the order details layout.
* Click **Submit Template** to send it for approval.

{% embed url="<https://youtu.be/mK0WsMvSoxg?si=52ZS5h3IFFRSqwTU>" %}


---

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